Capital District Health Authority Campus: FAQs

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FAQs

General
  Do I need to finish a program all in one sitting?
  Do I need to use the same computer to access the program?
  Can I pay by any other method besides using a credit card?
  How long do I have to complete the courses?
  Are you able to provide customized online training?
  Can I fail the course?
Medical Terminology
  Why Take a Course in Medical Terminology?
  How can I learn a little about the course before I sign up?
  How long does the course take?
WHMIS - Workplace Hazardous Materials Information System
  Why take WHMIS?

 

General

Do I need to finish a program all in one sitting?

No. The system will remember the last chapter you completed and start you there the next time you login.
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Do I need to use the same computer to access the program?

No. You can access your account from any computer that has an Internet connection 24/7.
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Can I pay by any other method besides using a credit card?

Yes. We accept cheques or money orders as well. If you prefer to use this method of payment you will have to first call our toll free number (866) 429-4182 ext. 115 to get your username and password to access the course(s) as well as make arrangements to mail in your payment.
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How long do I have to complete the courses?

Course participants have up to 5 years to complete the courses.
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Are you able to provide customized online training?

Yes, for larger groups, we are able to customize online course content to suit the specific needs of a particular organization.
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Can I fail the course?

The course is set up as a self paced training course. Participants are challenged to complete all the modules within the course. Each module has a testing component which requires the participant to get a specific number of the test questions correct. If the participant does not pass the test in the first attempt, they are asked to review the material within the module again and then re-challenge the module test. There is no limit to the number of challenges to each module test. Therefore there is no way to fail the course.
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Medical Terminology

Why Take a Course in Medical Terminology?

Advances in the medical field and an aging population has resulted in the medical industry being in constant need of medical professionals. Understanding medical terminology is vital when entering a number of medical professions, including Medical Billing, Medical Coding, and Medical Administration.
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How can I learn a little about the course before I sign up?

Please feel free to drop us an email. We have friendly representatives available to respond to any email inquiry. Our email is info@cdhatraining.com
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How long does the course take?

The course is self paced so course duration will depend on the individual participant and their prior knowledge base with the course subject matter. The course content is based a 45 hour class room based course. On average, the course will take between 20-40 hours to complete depending on the prior skill set of the course participant.
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WHMIS - Workplace Hazardous Materials Information System

Why take WHMIS?

In Canada, all employers are required by law to provide WHMIS instruction to all employee's who work in contact with, or in proximity to, any materials defined as "hazardous". In each work environment there are a wide range of materials and products that can be hazardous to a worker's health if they are not handled and used properly. Cleaning products, solvents, paints, glues, and toners are just a sample of some of the hazardous materials that, if not used properly, can have adverse health effects.
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